Ward - Design Thinking Workshop Summer 2021

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  • Art Institute

  • Intermediate Layout
  • Intermediate Web
  • Fundamentals of Web
  • User Research
  • Interface Design
  • Information Arch.
  • Type Hierarchy
  • Type Expressive
  • Art Direction
  • Corporate Identity
  • Design Team
  • Advanced Layout
  • Design Capstone
  • UNT

  • Applied Design
  • Cultural Workshop V
  • Team Creativity
  • Design Principles
  • Design Thinking
  • Project Mgmt Lab
  • SMU

  • Su2023 Patriots
  • Wi2022 Spacee
  • Sp2022 Spacee
  • Fa2021 Cariloop
  • Su2021 Garland PD
  • Sp2021 Spacee
  • Wi2020 SmoothApps
  • SMU UX Portfolio
  • Art Institute
    & TCU

  • Type III
  • Packaging
  • Art Direction
  • Environmental Design
  • Digital Grids
  • Design Capstone

    J Schuh's workshop brings clients into the classroom to bring real problems for our students. The idea is that companies and organizations must innovate and optimize customer experiences to remain competitive and relevant, and many use Design Thinking methodologies to create and deliver both quality and value. Design Thinking methodology provides a solution-based approach to create customer-centric products, services, and experiences by observing and engaging stakeholders in problem-solving strategies.

    Our Client: The Garland Police Department

    Capt. Patrick McCully, of the Community Services for the Garland Police Department challenged our class with this statement, "Every day, police officers respond to incidents that are often the most traumatic single event in another person’s life. On average, a citizen experiences one of these in their lifetime. On average, a police officer experiences one of these every 90 days.

    Final Presentations

    The project for this class was to answer the question, ""How might we attempt to address these officers daily challenges with their way above average risk of PTSD and depression?". Students explored a variety of ways to help officers and first responders with this question.

    Yellow Mowglis: TheraCop

    Yellow Mowglis: TheraCop

    Blue Pandas: : HoverTouch

    Teal SparkleMuffins: Team-Up

    Neapolitan Clucks: Help Hope, Heal

    Neapolitan Clucks: Help, Hope, Heal

    Blue Buffalos: BluTrition

    Blue Buffalos: BluTrition

    Final Class Presentation

    The Forum

    Final Presentations: All Groups

    Mural Boards

    This online workspace allows the teams to use the UX framework to work together through the various exercises that create their UX artifacts. These many exercises use the framework that lead to their final presentations.

    Spring 2021: Journey Map

    Journey Map: Su2021

    Spring 2021: Stakeholder Map

    Stakeholder Map: Su2021

    Summer 2021: Officer Personas

    Personas: Su2021

    Spring 2021: Empathy Maps

    Empathy Maps: Su2021

    Spring 2021: Hopes-Fears

    Hopes-Fears: Su2021

    Spring 2021: Hopes-Fears

    2-Minute Readout: Su2021